Privacy Policy

01Information we collect

We only collect the information we need to respond to your enquiries and deliver our services. The information we handle falls into a few clear categories.

• Contact details you provide, such as your name, business name, and email address, when you complete a form or request a consultation.
• Project information you share so we can understand your needs, such as descriptions of your workflows, tools, and file structures.
• Technical information collected automatically when you browse the website, such as general usage data and device or browser type.
• Correspondence, including the content of messages you send us and our replies.

02How we use your information

Your information is used strictly to operate our business and serve you well. We do not sell your personal information, and we do not share it for unrelated advertising.

• To respond to your enquiries and arrange consultations.
• To prepare proposals, deliver agreed services, and provide written recommendations.
• To manage invoicing and maintain accurate business records.
• To improve the clarity and usefulness of this website.
• To communicate important updates about a service you have requested.

03Legal bases for processing

Where applicable law requires a legal basis for processing personal information, we rely on your consent when you submit a form, on the performance of our agreement when we deliver a service you have requested, and on our legitimate interest in operating and improving our business in a responsible way.

04How we store and protect your data

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Access to your information is limited to what is necessary to deliver our services. While no method of transmission or storage is completely secure, we take practical steps to reduce risk and to keep the information we hold accurate and up to date.

05Sharing with third parties

We may use trusted third-party tools to run our business, such as email, scheduling, or invoicing services. Where we do, those providers only receive the information required to perform their function, and they are expected to handle it responsibly. We do not grant them the right to use your information for their own marketing.

06Cookies and analytics

This website may use cookies and similar technologies to help it function and to understand general usage patterns. You can control cookies through your browser settings. Our approach to cookies is described in more detail in our Cookie Policy.

07Data retention

We keep personal information only for as long as needed to fulfil the purpose for which it was collected, to maintain accurate business and financial records, and to comply with any applicable obligations. When information is no longer required, we take steps to delete or anonymize it.

08Your rights

Depending on where you are located, you may have rights in relation to your personal information.

• The right to request access to the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to our record-keeping obligations.
• The right to object to or restrict certain processing.
• The right to withdraw consent where processing is based on consent.

09Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will take appropriate steps to remove it.

10Changes to this policy

We may revise this Privacy Policy as our services or requirements evolve. The date at the top of this page indicates the most recent revision. We encourage you to review this page periodically so you remain informed about how we handle your information.